The Forge Cycleworks

Covid-19 Statement


To all our fantastic customers,

Following our last post, we firstly have to thank you all for the lovely messages of support, they are always appreciated.

Throughout this week it’s become clear that there is a need for our services in this turbulent period.

We’ve once again discussed at length balancing what the correct moral action is, yet still being able to support you.

We will therefore trial, a limited drop off only service Monday to Saturday 9am to 11am.

No repairs will be done there and then.

This includes “simple repairs” like punctures.

 

On a Wednesday, we will then work on the repairs taken in. This is of course limited to parts availability both in store and from our suppliers.

If we do not have the correct parts in, your repair will have to wait until the following week, but of course will have priority in the queue.   

Once again we remind you to that when coming to drop off or collect any bikes from us,

that only one person enters the shop and respects the 2 meter social distancing guidelines.

If you are a new customer wishing to discuss a bike purchase or accessories order.

Please contact us on info@forgecycles.co.uk, or phone us 01425 482797 during our opening hours. (Monday to Saturday 9am to 11am)

We will be happy to advise you over the phone or if needed invite you to an appointment at the shop.

Remember please ride sensibly, take the route less travelled, and only come to see us if absolutely necessary.

Thank You All

Mike, Martin, James and Mark

 

What Our Fantasic Customers Say

We really are determined to give you the best service possible


The guys were fantastic, down on holiday for two weeks having never been to the new forest before and didn't appreciate how cycle friendly the area was. Initially sorted my daughter out with her first "gear" bike, then having considered the cost of hiring my wife and I decided to upgrade our bikes with the assistance of the guys at Forge Cycleworks. Couldn't be happier with our choices from their recommendations.

Stuart Hutchinson
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Awesome customer service and excellent value for money on both parts and servicing. I say to anyone, before you get on your bike this summer, get it down to Forge for a tune up....

Tim McDowell
Swim With Tim

All I can say is these guys are amazing! Thank you team for all of your advice,advice is priceless and really does help when you are looking too improve the bikes that you have. Moni is loving her new ride and my new tubeless tyres are bloody fantastic and will never look back! My winter bike is like new now and the boys bike will be on it's way soon for some of your TLC. Thank you again team!!

Chris Watson
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