The Forge Cycleworks

We're Open


Our Normal Hours Are:
Monday to Saturday 9am to 6pm

To all our fantastic customers,

This has been a strange and challenging time for us, and unfortunately will continue to be for some time.

Demand for bikes and parts has skyrocketed. Estimates from cycle trade bodies have thrown around figures of anywhere from 50% to 150% growth in demand.

When you consider most bike and parts factories work at approximately 90% to 95%, it is clear that no amount of overtime will fill the void.

This also applies to component manufacturers, with some big-name brands closing their order books to any new orders.

We have already placed our orders for this year and 2022. We currently have over 800 bikes on order. These bikes unfortunately have staggered delivery dates, all the way through until 2023.

Therefore;

We are urging all our customers to let us know if you, or anyone you know is interested in a new bike to come and have a chat with us.

We can then match up your ideal bike against a bike we have on order or advise you on dates if you’re after a specific model.

The other problem that has produced is with a lack of new bikes to purchase, we have a been incredibly busy repairing bikes.

However, we are seeing a shortage in spare parts and this can massively slow us down.

In order to keep this turnaround time manageable, we have tried our best to forecast the demand for consumables (chains, cassettes, etc.) and have these readily available for our customers.

This does mean that we have temporarily turned off the online shop of our website.

This allows us hold stock to help you, our customers first and not have parts snapped up on the website as soon as they arrive.

If you are a customer wishing to discuss a bike purchase, bike repair, or accessories order.

Please contact us on info@forgecycles.co.uk, or phone us 01425 482797 during our opening hours.

Monday to Saturday 9am to 6pm

Remember please ride sensibly, take the route less travelled and if coming to see us follow the government guidance.

Thank You All Once Again

 

What Our Fantasic Customers Say

We really are determined to give you the best service possible


The guys were fantastic, down on holiday for two weeks having never been to the new forest before and didn't appreciate how cycle friendly the area was. Initially sorted my daughter out with her first "gear" bike, then having considered the cost of hiring my wife and I decided to upgrade our bikes with the assistance of the guys at Forge Cycleworks. Couldn't be happier with our choices from their recommendations.

Stuart Hutchinson
Facebook

Awesome customer service and excellent value for money on both parts and servicing. I say to anyone, before you get on your bike this summer, get it down to Forge for a tune up....

Tim McDowell
Swim With Tim

All I can say is these guys are amazing! Thank you team for all of your advice,advice is priceless and really does help when you are looking too improve the bikes that you have. Moni is loving her new ride and my new tubeless tyres are bloody fantastic and will never look back! My winter bike is like new now and the boys bike will be on it's way soon for some of your TLC. Thank you again team!!

Chris Watson
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